Terms of service

Last Updated: 29 October 2026

1. Introduction

Welcome to BowMira.

These Terms and Conditions govern your access to and use of our website and the purchase of products offered through our online store.

In these terms, “BowMira”, “we”, “our”, and “us” refer to the operator of this website. “You” and “your” refer to any person visiting our website, placing an order, or using our services.

By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

2. Eligibility

You must be legally capable of entering into a binding contract under applicable Indian law to place an order through our website.

If you are not legally eligible to enter into a contract, you may use our services only with the involvement of a parent or legal guardian, where permitted by law.

3. Products and Descriptions

BowMira offers hair bows, hair clips, scrunchies, and other fashion accessories.

We make reasonable efforts to display accurate product descriptions, images, colours, prices, and specifications. However, actual colours may vary slightly depending on your screen, lighting, photography, and device settings.

Some products may be handmade or produced in small batches. Minor variations in appearance, texture, dimensions, or finishing may occur.

We reserve the right to correct product description errors, update product information, and discontinue products, subject to applicable law and any orders already accepted.

4. Pricing and Taxes

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

Applicable taxes, shipping charges, discounts, and other fees will be displayed during checkout where relevant.

We reserve the right to update prices and promotional offers. Any price change will not affect an order already accepted, except where correction or cancellation is permitted by applicable law.

If a product is listed at an obviously incorrect price due to a technical or typographical error, we will take appropriate steps to resolve the issue in accordance with applicable law and communicate with affected customers.

5. Orders and Order Acceptance

You may place orders through our website by providing the required contact, delivery, and payment information.

After placing an order, you may receive an order confirmation by email, SMS, or another supported communication channel.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been dispatched.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, unavailable stock, incorrect pricing, or inaccurate delivery information, subject to applicable law.

If payment has already been received for an order that we cancel, the applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.

6. Payments

We may support online payments through third-party payment service providers, including UPI, debit cards, credit cards, and net banking, depending on availability.

You agree to provide accurate payment information and complete the payment process using an authorised payment method.

Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

We do not ask you to share your UPI PIN, banking password, or card security credentials with us.

An order may not be processed until payment is successfully confirmed, where prepaid payment is required.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated to you.

Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, incorrect addresses, logistical disruptions, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate delivery address and a reachable contact number.

Once an order is dispatched, tracking information may be provided where supported by our logistics partner.

If a shipment is delayed, lost, damaged, or incorrectly delivered, please contact us so that we can investigate and provide an appropriate resolution under our applicable policies and the law.

8. Cancellation Policy

You may request cancellation before your order is dispatched by contacting our customer support team.

Cancellation requests cannot always be accepted after an order has been packed, handed over to the courier, or dispatched.

If an order is cancelled by us or cancellation is accepted after payment, any applicable refund will be processed according to our Refund and Cancellation Policy.

Nothing in this section limits any cancellation or other rights available to you under applicable law.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund and Cancellation Policy, which should be read together with these Terms and Conditions.

If you receive a damaged, defective, incorrect, or materially different product, please contact us promptly with your order details and supporting photographs or other evidence where reasonably requested.

We will review the issue and provide an appropriate resolution in accordance with our published policies and applicable law.

Products must not be falsely represented as defective or damaged to obtain a refund or replacement.

Nothing in this section excludes consumer rights that cannot legally be excluded under Indian law.

10. Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when placing orders.

• Use the website only for lawful purposes.

• Avoid fraudulent orders, payment abuse, or attempts to misuse promotional offers.

• Avoid interfering with the website's security, operation, or functionality.

• Not use our website to distribute malicious code, spam, or unlawful content.

We may take appropriate action where we reasonably believe these terms have been violated, subject to applicable law.

11. Account and Guest Checkout

Where available, you may place an order through guest checkout without creating an account.

If you create an account or use mobile-number authentication, you are responsible for maintaining control of your registered contact details and for notifying us of suspected unauthorised account access.

We may restrict or suspend access to an account where reasonably necessary for security, fraud prevention, or legal compliance.

12. Intellectual Property

Unless otherwise stated, the BowMira name, logo, website design, text, graphics, product photographs, and other website content are owned by us or used under appropriate permission.

You may not reproduce, distribute, modify, commercially exploit, or republish our protected content without prior written permission, except where permitted by law.

Third-party names, logos, and trademarks displayed on the website remain the property of their respective owners.

13. Promotions and Discounts

Promotional offers, discount codes, and sale prices may be subject to specific eligibility requirements, validity periods, product exclusions, or usage limits.

Unless explicitly stated, offers cannot be combined with other promotions or exchanged for cash.

We will communicate material offer conditions at the point of promotion or checkout, as applicable.

All promotions are subject to applicable consumer protection laws.

14. Limitation of Liability

To the extent permitted by applicable law, BowMira will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and remedies.

We do not guarantee uninterrupted or error-free website operation, although we will take reasonable steps to maintain the availability and security of our services.

15. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics, hosting, authentication, or other functions.

Links to external websites are provided for convenience. We do not control all third-party websites and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to their own terms and conditions.

16. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review that policy.

We will handle personal information in accordance with applicable data protection laws and our published Privacy Policy.

17. Events Beyond Our Control

We will not be responsible for delays or interruptions caused by circumstances beyond our reasonable control, such as natural disasters, severe weather, transport disruptions, government restrictions, or widespread technical failures.

Where such circumstances materially affect an order, we will take reasonable steps to communicate relevant information and address the situation in accordance with applicable law.

18. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our business, products, website functionality, or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date.

Changes will apply prospectively to the extent permitted by law. Your existing orders will remain subject to the terms applicable to them at the relevant time, except where changes are required by law or otherwise lawfully applicable.

19. Governing Law and Disputes

These Terms and Conditions are governed by the laws of India.

Any disputes will be addressed through the appropriate legal processes and competent forums under applicable Indian law.

Nothing in this section limits your statutory rights as a consumer or your right to approach a consumer dispute redressal commission or other competent authority where permitted by law.

20. Contact Us

For questions regarding these Terms and Conditions, orders, cancellations, shipping, or other concerns, please contact us:

Brand: BowMira

Website: https://cn-accessories.vercel.app/

Email: [Add your customer support email address]

Business Address: [Add your registered business address, if applicable]

We will review your enquiry and respond within a reasonable time.